FAQ's you need to know.............
FAQ's
, our cheeses are cut by hand to provide the freshest product. While we strive to be as accurate as possible, the final cut pieces may vary a little in size and weight, just like in our cheese shops. While you shop our online store, you can request a weight, and we will show you the associated price for everything by the pound. When you place your order, your card will be pre-authorized for an additional 25% markup—this is not a charge and is only added to accommodate variation between the weight ordered and the actual weight fulfilled. On the day of shipping, we'll assemble your order and weigh each item to determine its final price. Nothing is charged until the order ships. At the time of final billing, it may appear as though there are two charges if the pre-authorization has not yet cleared from your statement. The majority of pre-authorizations clear within hours following the actual charge at the time of shipping. We believe you should only pay for what you're getting and guarantee that you'll always be charged for the actual weight of the products you're receiving.Larger quatities - All cheese is cut to order, should you order a 1 pound piece, you may get two half pond pieces. Should this not work for you please contact customer service after placing an order: sales@thecheeseandcharcuterieshop.com